Refund Policy

Workshops

• Cancel at least 7 days before your session starts for a full refund.
• Less than 7 days before, or if you don't attend, the registration is final.
• If TDA cancels or reschedules a session and you can't make the new date, you get a full refund.

Memberships

• Cancel anytime from My membership. You keep your benefits until the end of the month or year you've paid for, and you won't be charged again.
• We don't give refunds or partial refunds for time already paid.

Certificate programs and courses

• Once you've started the coursework (opened a lesson or the assessment), the purchase is final.
• If you haven't started yet, email us and we'll refund it.

Add-ons and everything else

Digital products such as the Model Starter Kit, and services such as Portfolio Reviews and the Model Development Intensive, are final once delivered or started.

Booking payments

Payments clients make for a booked job follow the signed contract for that booking. If a booking is cancelled, email us and we'll sort it out under that contract.

How to ask for a refund

Refunds aren't automatic. Email thedonmodels@gmail.com from the email on your account with what you bought and the date. Approved refunds go back to the original payment method, usually within 5–10 business days depending on your bank.